Invite customers - NeoChamber

Invite member on a customer’s tenant mints their user accounts. Send them the single-use code; they follow the customer guide and can start renting your pool capacity the moment they sign in.

Property	Value
Uses	Single-use
Validity	14 days
Visibility	Shown to you exactly once
Scope	Bound to that tenant

Mint one per teammate of theirs who needs console access.

Operator seats are a different door

The operator console mints member invites only, deliberately. To add someone to your own team, ask NeoChamber for an invite naming your operator — see Your team. An account that decides which datacenter a new operator joins is a decision that belongs one level up.

If a customer is locked out

There is no “email me a reset link” — the platform sends no email at all. Issue them a one-time reset code instead: single-use, expires in an hour, redeemed at /reset with their new password. Their account, tenant, and history are untouched; every other session of theirs is signed out.

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